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Blog

Omnie's team of customer service experts love to share exciting and innovative ways to make your customers say "WOW!" Follow our page for the latest new and tips from the industry leader in omni-channel, managed customer service solutions

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E-guides

Customer Service Tool Kit

  Customers expect faster response times, fewer interactions, and more transparency than ever before. Businesses are no longer competing on...

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analytics
Small & Growing Businesses

Small and Growing Businesses: How Data Analysis Improves Customer Service and Drives Growth

Growing businesses can carry a lot of bad habits into their growth phase. They didn’t have the financial or people...

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self-help
Small & Growing Businesses

Small Businesses: What Your Customer Service Could Look Like (part 2)

  *Note. Many of these tools can be deployed by any company. We strongly recommend that the team is either...

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E-guides

The Landscape of Customer Service in 2021

If you’re a business owner or responsible for the larger strategy at a company then two things probably come to...

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angry customer
Small & Growing Businesses

Small Businesses: What Your Customer Service Looks Like Now (part 1)

  *Note. Many of these tools can be deployed by any company. We strongly recommend that the team is either...

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