Scalable Customer Service

The world is unpredictable. We can never really prepare for the unknown. With a traditional customer service model your team would be left with a backlog of customer requests. With the support of a managed customer service team, you can imagine your customer service as an elastic band that expands and shrinks as needed. Every missed interaction and long response time has the chance to turn a good opportunity in to a disgruntled customer.

Solution Highlights

24-hour Service

Let your business keep working while you’re asleep. Your customers will always be able to get the answers they’re after.

Increased Engagement & Revenue

Convenient customer contact points yield better business growth – and fewer abandoned carts.

Guaranteed SLAs

We promise to deliver industry-leading response times for your customers, across all channels.

Customer Satisfaction

Your brand is represented by live brand ambassadors with world-class customer satisfaction (CSAT) scores.

Omnie Integrated Services