ChatGPT Integration

Introducing ChatGPT, the ultimate customer service companion. With its advanced language capabilities and vast knowledge, ChatGPT seamlessly integrates into your customer service platform, ensuring efficient and personalized interactions.

Revenue Generation

Omnie’s revenue generation strategy focuses on proactive customer service to drive growth. Our approach includes precision-targeted chat campaigns that can increase conversion rates by 12%, cross-selling with tailored product suggestions, and strategies to re-engage visitors. This approach boosts revenue and helps businesses scale more effectively.


Omnie’s omni-channel solutions offer a unified customer experience across various communication channels. Our integrated platform allows personalized interactions, enhancing customer satisfaction and streamlining operations. This strategy effectively drives business growth through efficient communication and targeted marketing.

Scalable Service

Omnie offers scalable customer service solutions that grow with your business. Our intelligent automation and flexible resources efficiently manage increasing customer demands, ensuring seamless expansion and high-quality support. This approach optimizes operations and response times, boosting customer satisfaction and preparing businesses for any level of growth.

Actionable Insights

Have the data available to make impactful decisions with help from over 400 metrics. Every connection with any customer is a revenue opportunity – don’t leave your service strategy to chance.


Omnie’s self-help solutions, including knowledge bases and interactive tutorials, empower customers to independently resolve queries. This enhances customer satisfaction and reduces support costs by facilitating quicker resolutions. Their approach promotes a more efficient and self-sufficient customer service ecosystem.


Omnie’s agile platform is built to seamlessly integrate with tools your business already uses. If you don’t see your tools listed here, please reach out to our team and see what we can do for you!

How It Works

Partnering with Omnie is quick and seamless. We do all the heavy lifting – we require only 3 things to ensure our team is ready to wow your customers.

Step 1: Brand Assets

Omnie will build a custom, white-label technology solution that looks and feels exactly like your brand. We simply need:

  • Brand voice
  • Images
  • Logos
  • Color codes
  • Typography

Step 2: Frequently Asked Questions

Omnie will utilize FAQs available on your site already, or work together to build the foundation of your help center.

Step 3: Company Policies

Basic company policies and workflows will help our amazing team leave a lasting impression on your customers and keep your business running smoothly.

Why Choose Omnie?

We take great pride in offering innovative, industry-leading solutions and record response times. Let us help you reinvent your customer care.

True Omni-Channel Experience

Our centrally managed platform delivers fast, focused support on every channel you offer.

Increased Engagement & Revenue

Convenient customer contact points yield better business growth – and fewer abandoned carts.

Straightforward Pricing & Terms

No surprises here, just no-nonsense pricing that’s up front and always aligned with your goals.

Guaranteed SLAs

We promise to deliver industry-leading response times for your customers, across all channels.

User-Friendly & Design Focused

Manage all of your channels in one elegant, branded interface that’s accessible on all devices.

Security & Data Protection

You and your customers have guaranteed data protection including remote access control.

Customer Satisfaction

Your brand is represented by live brand ambassadors with world-class customer satisfaction (CSAT) scores.

Sustainable & Leading Approach

We’re committed to employing a diverse team of brand ambassadors and paying fair wages.

window.zESettings = {
webWidget: {
chat: {
departments: {
enabled: []

addEventListener(“turbolinks:before-render”, () => {
window.zEACLoaded = false