Customer Experience Trends 2021
Last year, we learned that customer needs can change in a blink, and your support team needs to change almost...
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The Digital Tipping Point
Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL...
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SMB Rapid Change Benchmark
Adapting to rapid change. How small businesses can deliver better customer experiences with leaner teams. [Benchmark Report] Adapting to Rapid...
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Macro CX Industry Trends
Delivering an excellent customer experience makes your business stand out and marks your overall success. Start by improving the efficiency...
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