Proactive Growth

Anticipate your customers’ needs proactively, even before they ask. From reaching out to customers that may be struggling, to targeted promotional campaigns, our customer service strategies surpass mere support, actively driving sales and enhancing customer lifetime value. Dive into our page to discover how you can transform customer service into a revenue-generating powerhouse. With everything expertly managed for you, you’ll gain more time to concentrate on scaling your business.

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Rev Up Revenue

Empower your website with revenue-boosting tools, enabling the creation of precision-targeted, proactive chat campaigns. These tools have the potential to increase your website’s conversion rates by a remarkable 12%!

Improve cross-selling with tailored product suggestions, enabling customers to browse and add products directly within chat campaigns, eliminating the need for page navigation. Extend exclusive discount codes to your high lifetime value customers and re-engage with site visitors who attempt to exit your site or abandon their shopping carts.

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% total revenue increase

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% campaign conversion rate

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% ROI seen after just 1 day

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Hour implementation

Solution Highlights

Increased Engagement & Revenue

Convenient customer contact points yield better business growth – and fewer abandoned carts.

Branded

Fully branded and integrated customer service that feels exactly like your brand.

Customer Satisfaction

Your brand is represented by live brand ambassadors with world-class customer satisfaction (CSAT) scores.

24 Hour Service

Let your business keep working while you’re asleep. Your customers will always be able to get the answers they’re after.

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Are you ready to unify your customer support channels, improve branded communication, and drive business growth? Let’s start your Omnie experience.

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