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Blog

Omnie's team of customer service experts love to share exciting and innovative ways to make your customers say "WOW!" Follow our page for the latest new and tips from the industry leader in omni-channel, managed customer service solutions

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News

Omnie Named Top 25 Customer Service Companies in Vancouver

This article showcases the top picks for the best Vancouver based Customer Service companies.    Get In Touch With...

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News

Omnie Partners with Crocodile Wear to Introduce Omni-channel Program

Crocodile Wear, a retailer of the absolute best and most exotic fashion accessories in the market, implements extensive omni-channel customer...

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Omnie Integrates with Zendesk to Provide Premier Customer Service and Leading Technology to All Businesses

Omnie Integrates with Zendesk to Provide Premier Customer Service and Leading Technology to All Businesses Omnie Integrated Services, an innovative,...

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Partner Reports

Customer Experience Trends 2021

Last year, we learned that customer needs can change in a blink, and your support team needs to change almost...

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Digital Tipping Point
Partner Reports

The Digital Tipping Point

Zendesk is partnering with Pop-Up Magazine to bring you a different kind of virtual event. Get transported back to IRL...

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Partner Reports

SMB Rapid Change Benchmark

Adapting to rapid change. How small businesses can deliver better customer experiences with leaner teams. [Benchmark Report] Adapting to Rapid...

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Partner Reports

Macro CX Industry Trends

Delivering an excellent customer experience makes your business stand out and marks your overall success. Start by improving the efficiency...

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News

Omnie Partners with Suit Suit Company to Offer Users a Leading Customer Service Solution

Suit Suit, a fast-growing marketplace dedicated to South Asian women’s clothing, launches comprehensive omni-channel customer service through Omnie’s integrated services....

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E-guides

What is Proactive Customer Service?

  Proactive customer service is recognizing an issue and acknowledging or resolving it before a customer brings it to your...

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