Common Mistakes New Companies Make When Managing Customer Service In-House
Starting a new business is difficult — there are a thousand things happening all at once and it’s hard to...
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Omnie Named Top 16 B2C Companies In Canada
This article showcases the top picks for the best Vancouver based Customer Service companies. Get in touch with...
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How Does Technology Improve Customer Service?
How quickly is your team able to respond to customer service requests? Is your customer service team overloaded with common...
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How Does Poor Customer Service Affect a Business?
According to Forbes, poor customer service cost businesses approximately $75 Billion in 2018. That is a jaw-dropping amount of money...
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How to Measure Customer Service KPIs Effectively in 2021
How are you currently measuring your business’s customer service performance? Although key performance indicators (KPIs) like costs, profits, and cash...
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Prinics, A Global KODAK Brand Licensee, Launches Customer Service Program Powered By Omnie
Prinics, a worldwide KODAK brand licensee for dye-sublimation photo printers and instant print cameras, launches leading customer service program with...
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Omnie Named Top 25 Customer Service Companies in Vancouver
This article showcases the top picks for the best Vancouver based Customer Service companies. Get in touch with the...
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Omnie Partners with Crocodile Wear to Introduce Omni-channel Program
Crocodile Wear, a retailer of the absolute best and most exotic fashion accessories in the market, implements extensive omni-channel customer...
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Omnie Integrates with Zendesk to Provide Premier Customer Service and Leading Technology to All Businesses
Omnie Integrates with Zendesk to Provide Premier Customer Service and Leading Technology to All Businesses Omnie Integrated Services, an innovative,...
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