Proactive Customer Service

Start anticipating your visitors and customers needs before they even ask. We use the best tools to reach out to every visitor, reply to reviews, and interact with them on social media. With a proactive approach your customers will find what they’re looking for more quickly and have a better experience while doing it. Since this is all managed for you, you’ll have more time to focus on more important priorities.

Solution Highlights

Increased Engagement & Revenue

Convenient customer contact points yield better business growth – and fewer abandoned carts.

Branded

Fully branded and integrated customer service that feels exactly like your brand.

Customer Satisfaction

Your brand is represented by live brand ambassadors with world-class customer satisfaction (CSAT) scores.

24 Hour Service

Let your business keep working while you’re asleep. Your customers will always be able to get the answers they’re after.

Omnie Integrated Services