See What Omnie Can Do For You

Omnie is driven by a mission to make premier customer service and leading technologies available to organizations of all sizes. Followed by carefully conducted due diligence and discovery, Omnie customizes each platform to meet all business requirements, while remaining user friendly and design focused.

We Specialize In

A True Omni-Channel Experience

With Omnie, your customers get fast, resolution-focused service on their preferred channel:

  • Voice
  • SMS
  • Email
  • Live Chat
  • Social Media (public and direct messaging)
  • Messaging Platforms
  • Self-help through Omniebot Automation

Our services seamlessly integrate with all of your support channels – even the ones you’ve always wanted to use but didn’t have the resources to manage!

Outstanding Live Support

Our dedicated agents guarantee industry-leading response times on every channel. Omnie’s live agents are diverse, multilingual, and undergo a rigorous onboarding process that includes extensive brand training. They have a proven track record of world-class CSAT scores and receive ongoing professional development – exceeding the expectations of your customers.

Fast, Secure, Unified

Say yes to fully branded, integrated customer communication at your fingertips. By unifying your support channels with Omnie, you deliver stronger, more efficient customer care. Everything can be monitored in real time through our live dashboards, and we employ the strictest data security and privacy protocols.

Experience the Benefits

We’re passionate about reinventing managed customer service through innovative technology and service. This is how we do it.

Omni-Channel Service

Fast, focused support on every channel, managed in one platform.

Better Business Growth

Convenient contact points yield happy customers and more sales.

Guaranteed SLAs

We promise to always deliver our lightning-fast response times.

User-Friendly Platform

One elegant, branded interface that’s accessible on all devices