Crushing BFCM: AI and Human Agents Elevating CX Together!

In this session, our Founder explores how blending the power of AI with human expertise can transform the customer experience over Black Friday and Cyber Monday. 🤖+👩‍💼

From driving efficiency to ensuring a personalized touch, this hybrid approach is a game-changer for scaling customer support while keeping quality high. With BFCM only a month away, we wanted to make sure that those who couldn’t attend have a chance to learn more.

https://www.youtube.com/watch?v=d7ZI2Y4JQnQ

 

 

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