Join us on this episode of “Toy Business Unboxed” as we sit down with Jordan Brown, the visionary Founder of Omnie Integrated Services. Discover how Omnie is transforming e-commerce customer service through cutting-edge AI technology and a team of world-class agents. Jordan shares his insights on leveraging customer service as a revenue generator, the benefits of outsourcing vs. in-house teams, and how Omnie’s unique service model stands out in the industry. Whether you’re an e-commerce veteran or just starting out, this episode is packed with valuable strategies to elevate your customer support game.

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