Your Partner in Customer Care
Built for ecommerce, we deliver customer experiences that embody your brand. Get started for as low as $1/month for 3 months.
Solution Highlights
Outstanding
Live Support
Experience unparalleled customer service from our dedicated team, ensuring your customers feel heard and valued.
Lightning-Fast Response Times
Never keep your customers waiting – our rapid response times set the standard for efficient and effective support.
True Omni-Channel Experience
Seamlessly connect with your customers across various channels, providing a unified experience for enhanced satisfaction.
Automation-Focused with a Human Touch
Combine cutting-edge AI (GPT-4) technology with friendly human agents, striking the perfect balance for customer engagement.
Resolution-Focused Service on Your Preferred Channel
Resolution-Focused Service on Your Preferred Channel
Voice
SMS
Live Chat
Seamless integrations with your favourite platforms
Seamless integrations with your favourite platforms
"Working with Omnie has improved service levels through extremely fast response times on all channels during business hours. They also added live chat to support pre-purchase questions from customers and 24/7 automation resulting in 63% of customers finding assistance without the help of a live agent! The team is friendly, personable and efficient!"
Scarlet Clark
"...they swept in and saved the day. I wouldn't have expected onboarding a customer service agency to be the easiest part of a site migration, but it was... The client service to us was unmatched. If you need a customer service agency, particularly one who works with Gorgias, I couldn't recommend them more..."
CAILYN NIKOLIS
Jane Molina
"Trish, Jordan, Dan and the entire Omnie team are wonderful to work with. As company owners, we've gained back hours of our time to focus on growing our business because Omnie takes such good care of our customer service needs. They are professional, timely, accurate and detailed. We'd recommend them to any and everyone!"
"Omnie has been a great addition to our team, their live chat feature has been really helpful and all the agents are super friendly to work with. The support from all staff members has been great and anything we need, Omnie accommodates."
Lauren King
Exceptional Service Guaranteed
Exceptional Service Guaranteed
Customer
Satisfaction Score
Automation
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Cost
Reduction
Active
Customers
$1/month for 3 months
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Basic
FOR SMALL BUSINESSES
Everything you need for a fully-managed customer service program
$95
per month
Agent rates
As low as $12.95/hour
Available globally, incl. North America
What’s included on Basic
Software implementation/management
Basic automation
Unlimited automated resolutions
Revenue generation
1 dedicated agent
Month-to-month contract
Advanced
FOR MEDIUM TO LARGE BUSINESSES
Perfect for businesses seeking ChatGPT-powered automation and revenue growth
$995
per month
Agent rates
As low as $11.95/hour
Available globally, incl. North America
What’s included on Advanced
Software implementation/management
Automation powered by ChatGPT
Unlimited automated resolutions
ChatGPT advanced revenue generation
4+ dedicated agents
Month-to-month contract
Basic
FOR SMALL BUSINESSES
FOR SMALL BUSINESSES
$95
per month
Agent rates
As low as $12.95/hour
Available globally, incl. North America
What’s included on Basic
Software implementation/management
Basic automation
Unlimited automated resolutions
Revenue generation
1 dedicated agent
Month-to-month contract
Advanced
FOR MEDIUM TO LARGE BUSINESSES
$995
per month
Agent rates
As low as $11.95/hour
Available globally, incl. North America
What’s included on Advanced
Software implementation/management
Automation powered by ChatGPT
Unlimited automated resolutions
ChatGPT advanced revenue generation
4+ dedicated agents
Month-to-month contract
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Limited-time offer. Get started for as low as $1/month for the first 3 months. Terms and conditions apply.
Limited-time offer. Get started for as low as $1/month for the first 3 months. Terms and conditions apply.