Your Partner in Customer Care

Built for ecommerce, we deliver customer experiences that embody your brand. Get started for FREE!

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Solution Highlights

Outstanding
Live Support

Experience unparalleled customer service from our dedicated team, ensuring your customers feel heard and valued.

Lightning-Fast Response Times

Never keep your customers waiting – our rapid response times set the standard for efficient and effective support.

True Omni-Channel Experience

Seamlessly connect with your customers across various channels, providing a unified experience for enhanced satisfaction.

Automation-Focused with a Human Touch

Combine cutting-edge AI (GPT-4) technology with friendly human agents, striking the perfect balance for customer engagement.

Resolution-Focused Service on Your Preferred Channel

Resolution-Focused Service on Your Preferred Channel

Voice

SMS

Email

Live Chat

Social Media

Messaging Platforms

Automated Self-Help

Contact us to learn more.

Seamless integrations with your favourite platforms

Seamless integrations with your favourite platforms

"Working with Omnie has improved service levels through extremely fast response times on all channels during business hours. They also added live chat to support pre-purchase questions from customers and 24/7 automation resulting in 63% of customers finding assistance without the help of a live agent! The team is friendly, personable and efficient!"

Scarlet Clark

"...they swept in and saved the day. I wouldn't have expected onboarding a customer service agency to be the easiest part of a site migration, but it was... The client service to us was unmatched. If you need a customer service agency, particularly one who works with Gorgias, I couldn't recommend them more..."

CAILYN NIKOLIS

Jane Molina

"Trish, Jordan, Dan and the entire Omnie team are wonderful to work with. As company owners, we've gained back hours of our time to focus on growing our business because Omnie takes such good care of our customer service needs. They are professional, timely, accurate and detailed. We'd recommend them to any and everyone!"

"Omnie has been a great addition to our team, their live chat feature has been really helpful and all the agents are super friendly to work with. The support from all staff members has been great and anything we need, Omnie accommodates."

Lauren King

Exceptional Service Guaranteed

Exceptional Service Guaranteed

1 %

Customer
Satisfaction Score

1 %

Automation
Rate

UP TO

0 %

Cost
Reduction

1 +

Active
Customers

Get Started For Free

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Basic

FOR STARTUPS AND SMALL BUSINESSES

AS LOW AS

$12.95

per hour

Live Agents

1 dedicated agent

Month-to-month contract

Available globally, incl. North America

ChatGPT-Powered Automation

As low as $0.60/automated ticket

$95 Management Fee Includes

Software implementation/management

Recruiting and training

Client Success team

Customer Service Manager

Quality assurance

Omnie

FOR SMALL TO MEDIUM BUSINESSES

AS LOW AS

$12.45

per hour

Live Agents

2-3 dedicated agents

Month-to-month contract

Available globally, incl. North America

ChatGPT-Powered Automation

As low as $0.60/automated ticket

$195 Management Fee Includes

Software implementation/management

Recruiting and training

Client Success team

Customer Service Manager

Quality assurance

Enterprise

FOR MEDIUM TO LARGE BUSINESSES

AS LOW AS

$11.95

per hour

Live Agents

4+ dedicated agents

Month-to-month contract

Available globally, incl. North America

ChatGPT-Powered Automation

As low as $0.60/automated ticket

$295 Management Fee Includes

Software implementation/management

Recruiting and training

Client Success team

Customer Service Manager

Quality assurance

Basic

FOR SMALL BUSINESSES

AS LOW AS

$12.95

per hour

Live Agents

1 dedicated agent

Month-to-month contract

Available globally, incl. North America

ChatGPT-Powered Automation

As low as $0.60/automated ticket

$95 Management Fee Includes

Software implementation/management

Recruiting and training

Client Success team

Customer Service Manager

Quality assurance

Enterprise

FOR MEDIUM TO LARGE BUSINESSES

AS LOW AS

$11.95

per hour

Live Agents

4+ dedicated agents

Month-to-month contract

Available globally, incl. North America

ChatGPT-Powered Automation

As low as $0.60/automated ticket

$295 Management Fee Includes

Software implementation/management

Recruiting and training

Client Success team

Customer Service Manager

Quality assurance

Ready to elevate your customer support?

© 2024 Omnie Integrated Services.
All rights reserved.

Contact Information

For inquiries, contact us at solutions@omniecsr.com or call +1 (844) 669-5068.

Limited-time offer. Get started for free! Terms and conditions apply.

Limited-time offer. Get started for as low as $1/month for the first 3 months. Terms and conditions apply.