Your Partner in Customer Care

Built for ecommerce, we deliver customer experiences that embody your brand. Get started for as low as $1/month for 3 months.

  • This field is for validation purposes and should be left unchanged.

Solution Highlights

Outstanding
Live Support

Experience unparalleled customer service from our dedicated team, ensuring your customers feel heard and valued.

Lightning-Fast Response Times

Never keep your customers waiting – our rapid response times set the standard for efficient and effective support.

True Omni-Channel Experience

Seamlessly connect with your customers across various channels, providing a unified experience for enhanced satisfaction.

Automation-Focused with a Human Touch

Combine cutting-edge AI (GPT-4) technology with friendly human agents, striking the perfect balance for customer engagement.

Resolution-Focused Service on Your Preferred Channel

Resolution-Focused Service on Your Preferred Channel

Voice

SMS

Email

Live Chat

Social Media

Messaging Platforms

Automated Self-Help

Contact us to learn more.

Seamless integrations with your favourite platforms

Seamless integrations with your favourite platforms

"Working with Omnie has improved service levels through extremely fast response times on all channels during business hours. They also added live chat to support pre-purchase questions from customers and 24/7 automation resulting in 63% of customers finding assistance without the help of a live agent! The team is friendly, personable and efficient!"

Scarlet Clark

"...they swept in and saved the day. I wouldn't have expected onboarding a customer service agency to be the easiest part of a site migration, but it was... The client service to us was unmatched. If you need a customer service agency, particularly one who works with Gorgias, I couldn't recommend them more..."

CAILYN NIKOLIS

Jane Molina

"Trish, Jordan, Dan and the entire Omnie team are wonderful to work with. As company owners, we've gained back hours of our time to focus on growing our business because Omnie takes such good care of our customer service needs. They are professional, timely, accurate and detailed. We'd recommend them to any and everyone!"

"Omnie has been a great addition to our team, their live chat feature has been really helpful and all the agents are super friendly to work with. The support from all staff members has been great and anything we need, Omnie accommodates."

Lauren King

Exceptional Service Guaranteed

Exceptional Service Guaranteed

1 %

Customer
Satisfaction Score

1 %

Automation
Rate

UP TO

0 %

Cost
Reduction

1 +

Active
Customers

$1/month for 3 months

Enter your email to get started

Basic

FOR SMALL BUSINESSES

Everything you need for a fully-managed customer service program

$95

per month

Agent rates

As low as $12.95/hour

Available globally, incl. North America

What’s included on Basic

Software implementation/management

Basic automation

Unlimited automated resolutions

Revenue generation

1 dedicated agent

Month-to-month contract

Advanced

FOR MEDIUM TO LARGE BUSINESSES

Perfect for businesses seeking ChatGPT-powered automation and revenue growth

$995

per month

Agent rates

As low as $11.95/hour

Available globally, incl. North America

What’s included on Advanced

Software implementation/management

Automation powered by ChatGPT

Unlimited automated resolutions

ChatGPT advanced revenue generation

4+ dedicated agents

Month-to-month contract

Basic

FOR SMALL BUSINESSES

$95

per month

Agent rates

As low as $12.95/hour

Available globally, incl. North America

What’s included on Basic

Software implementation/management

Basic automation

Unlimited automated resolutions

Revenue generation

1 dedicated agent

Month-to-month contract

Advanced

FOR MEDIUM TO LARGE BUSINESSES

$995

per month

Agent rates

As low as $11.95/hour

Available globally, incl. North America

What’s included on Advanced

Software implementation/management

Automation powered by ChatGPT

Unlimited automated resolutions

ChatGPT advanced revenue generation

4+ dedicated agents

Month-to-month contract

Ready to elevate your customer support?

© 2024 Omnie Integrated Services.
All rights reserved.

Contact Information

For inquiries, contact us at solutions@omniecsr.com or call +1 (844) 669-5068.

Limited-time offer. Get started for as low as $1/month for the first 3 months. Terms and conditions apply.

Limited-time offer. Get started for as low as $1/month for the first 3 months. Terms and conditions apply.